TERMS & CONDITIONS

• Families, couples & youngsters are welcome. Guests can use all amenities & facilities in the property but at their own responsibility. If any damage is done to the property or the amenities then the guest is liable to pay for it.

• Meals if required will be on special request only. The kitchen provision in the villa is made for very basic and light cooking. Cooking full fledged meals inside the villa kitchen is not permitted. Eating food in bedrooms and living room is not permitted.

• Drying clothes on balconies is not allowed, provision for drying clothes is made on the 2nd floor terrace. Outside shoes and slippers are not allowed inside the villa and must be kept at the shoe-rack provided on the ground floor.

• Caretaker or housekeeping service is not available from 10pm to 7am. Late check-in if required must be informed to us by phone at the time of booking.

• In case of cancellation made during the below mentioned period before the check in by the Guests, the following amount shall be deducted from the total Booking Amount:

  • Cancellation more than 60 days prior to the check in date – full refund to the customer.

  • Cancellation more than 30-60 days prior to the check in date – 75% refund to the customer.

  • Cancellation between 15-30 days prior to the check in date – 50% refund to the customer.

  • Cancellation within 15 days of the check in date - No refund to the customer.

• Incase of cancellations / modifications for any reason, clients must communicate through the means of email, only then the cancellation would be considered.

• Right of admission is absolutely reserved by the property owner. Number of occupants are to be strictly followed. Only Govt Photo IDs (Adhaar Card/Driving Lic./Election Card/Passport) are valid for check-in & mandatory for all guests including kids. You can send us your IDs before you arrive at the villa, for a faster check-in process. Passports are mandatory for guests of foreign nationalities. Check-in will not be permitted without ID proof.

• Security deposit of Rs 10,000 will be collected at the time of check-in and refunded after check-out. Guests should make sure that there is no damage caused to the property or the amenities/appliances provided. If in case of damage caused, the amount deposited would be deducted for the same.

• Guests shall not cause any nuisance to the neighbours. Use of loud music near the pool and premises of the property is prohibited from 10pm to 8am.

• Smoking inside villa is not permitted. Smoking is permitted only on balcony, terrace & ground floor open area. Fine for smoking inside the villa is INR 15,000.

• Alcohol consumption is permitted, but the person should be of legal drinking age.

• Consumption/possession of drugs is strictly prohibited. If drugs are found, the stay will be terminated and a police complaint will be lodged against the guest.

• Conducting any house parties, receptions, birthday parties and any such small events are not permitted unless permission is taken from Ramnath Homes and is to be conducted among resident guests only, outsiders are not allowed. Guests are not allowed to invite outside visitors inside the villa and such visitors are only permitted at the ground floor common open areas.

• Swimming pool rules are displayed at the pool area and must be followed. Contaminating the pool in any way possible would result to a minimum fine of INR 15,000.

• Standard check-in time is 01:00pm and check-out time is 10:00am unless confirmed earlier. Incase guest do not follow the above check out timings, then additional penalty charge of INR 1,000 per hour of delay will be applicable, subject only to availability of accommodation. Extension of stay, needs to be conveyed on the previous day and is also subject only to availability of accommodation.

• Property owners are in no way responsible for any failure or falling short of utilities like power or water supply or any acts of nature or major mechanical or electrical issues such as voltage fluctuations, etc. that would affect your living at the property. Responsibility of personal belongings and valuables is entirely on the guest. The management & staff shall in no way be held responsible for guest's personal belongings and valuables. No refunds will be provided for the same.

• Online bookings via OTAs like Airbnb/Booking.com/etc. will be applicable for any terms & conditions that are mentioned on such portals specifically. Kindly recheck for such terms.

• All the terms & conditions are subject to change and will be displayed on the website www.ramnathhomes.in or on-location periodically. Guests are required to enquire for updated terms & conditions if any. All rights reserved by Ramnath Homes to update or revise terms & conditions as required without prior intimation.